Refunds, in any case, can take up to 10 business days to reach your account.Īnd of course, for any questions whatsoever (Where's my package, who's your favorite Harry Potter character, etc.) feel free to send any and all messages to or send us a dm on instagram We will always answer you. It must also be returned with the same packaging, including any promotional materials or gifts in the box. The item must be in the exact same condition as when it was purchased to be eligible for a refund. You will only be refunded the cost of the items. If an item is returned, we deduct the shipping cost (to you) as well as the return shipping costs from your refund. Reach out to us at and on instagram for immediate response. If something is wrong with the item and it must be returned, we deal with that separately from Google. Considering the Covid-19 epidemic, this is unsafe for all of us so please purchase your items with the intention of keeping them. However, we will attmept to do whatever it takes to make sure you are happy. This is given on a case by case basis we don't guarantee refunds. Photo courtesy of and Burchard Galleries. 18k yellow gold, 1-ct ruby, and 0.15 ctw diamonds. While these cuts retain much of the mass of the rough stones, the resulting gems have irregular shapes and don’t look very lively. Item arrived broken? Reach out to us with a picture of the damaged item and we will discuss reimbursement. This is a beautiful antique ring, but the ruby and diamonds have received native cuts. For tracked international shipping options, an extra $21 fee can be added to your order. All inquiries into lost package locations must be dealt with by the customer with his or her local post office they are responsible for losing the package or delaying shipment. Fortune-telling counseling, which finds out the best gemstone for the client. Once a package has left the United States, we no longer hold any responsibilty for the delivery of the package. Tangerine Quartz is available as accessories and raw stones. International shipments may take up to one month. Please allow up to one week before reaching out to us about your package. USA shipping usually takes five days or less. We are a small team of hardworking crystal lovers. We typically fulfill orders within 1-2 days but we ask that you allow us up to three days to fulfill your order as order quantities vary from week to week.
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